Felician University, the Franciscan University of New Jersey is seeking a dynamic, enthusiastic, detailed-oriented and student-focused financial support professional to serve as Student Financial Services Counselor. Reporting to the Associate Director of Student Financial Services, the Counselor provides wholistic support to students and their families in the areas of financial aid and student accounts. S/he plays a key role in helping students secure financial aid, manage their student accounts, and navigate educational financing options with a focus on access, affordability and student success. The Counselor provides guidance through phone advising, walk-in sessions, and ongoing communications to ensure students understand the resources available to them, and are able to meet their financial obligations in order to graduate from Felician University.
Felician University is committed to maintaining a learning and employment environment based upon our core values of Respect for Human Dignity, Compassion, Transformation, Justice and Peace, and Solidarity with People in Need. We offer a choice of medical, dental, vision, and life insurance benefits, as well as a retirement plan (403B), tuition remission, and generous time off benefits.
Required Education:
AA degree required, BA/BS degree preferred
Qualifications:
1-3 years of counseling, customer service, or student support experience; proven comprehensive knowledge of federal and state financial aid regulations, including FAFSA, scholarship applications, and loan processes; strong communication, organizational, and interpersonal skills; demonstrated commitment to student support and success; ability to work both independently and as an effective team member in a fast-paced environment; experience with Colleague or other student information systems is preferred; professional and engaging demeanor, with the ability to build rapport with students and families from diverse backgrounds; flexibility and willingness to work evenings and weekends as needed to meet student needs; willing ness and ability to support and promote the Felician Franciscan mission and values of the University.
To Apply:
Send cover letter, current curriculum vitae, and the names and contact information for (two) 2 professional references electronically to: Director or via USPS to:
Ms. Kathy Prieto, Director
Student Financial Services
Felician University
262 South Main Street
Lodi, New Jersey 07644